2013 equinox bluetooth12/8/2023 ![]() ![]() The service bulletin does say that the issues are only with vehicles that have the LG "VCIM" module, and gives the tech instructions to determine which VCIM module is in the vehicle. If GM is going to hold onto the portion of that sticker price which I paid for this functionality until they can actually produce it, shouldn't they at least try to make it look like it has some importance? They threw out press releases in February for mylink, which is still vaporware today (OK, maybe I wasn't totally promised that - but all I am expecting is a little bit of information that tells me what kind of fool I might be for buying this vehicle before seeing it). We have the headsets and the rechargeable speakerphones, but they just don't compare to the integrated bluetooth scenario. The reality is that my wife and I both work from our cars - we must be available by phone, and we must be able to safely manage those two activities (with safe driving taking the priority, of course). The bluetooth thing isn't about the technology - to me, it is a safety feature. They advertised bluetooth - its even on the window sticker - which is unusable and nobody seems to care. (REALLY?) I come from a family of GM owners across many generations, but I must say this really tests my loyalty to GM. I asked him if he could inform me when a radio update came out and he said they don't do that. The service rep said they didn't know when these problems would be resolved, and said that I should check back in a month or two. I'm wondering if there are any phones that actually DO work. My wife's first phone wasn't on this list (Samsung Restore) but the list does say that it could affect other phones as well. Here is the bulletin information: #PIC5504A: Bluetooth Connection Issues with LG modules (Sept 7, 2011)Ī customer may report an issue for intermittent loss of Bluetooth connection between the customer's cell phone and their GM vehicle.The service bulletin goes on to list affected devices which includes nearly all of the modern/popular smartphones available: I asked him about my phone, and after a bit he said that it was also in the same service bulletin. After about an hour, the service rep emerged and said that there was a known issue with bluetooth connectivity to her phone, and it was documented in a service bulletin. That was a total failure also - but is another story.Īnyway, I took my Equinox into the dealer today. The bluetooth feature we had been waiting for is essentially useless.īeing sorta tech savvy (or at least a gadget guy), I scheduled a service visit using the "My Chevy" Android application. I also tried my Droid Incredible and saw the same result. While it did connect, it was very inconsistent - dropping bluetooth connection or picking it up randomly, with more dropping than picking. After messing with trying to make her old cell phone work for about a month, I upgraded her to a HTC Evo. We have a couple of phones in the family, and they all work perfectly with my 2011 Sierra - this was a main feature that my wife was looking forward to from her new vehicle. Since the vehicle was new I have had major problems with the bluetooth connectivity. If the fixes below don’t work or if your car isn’t on the list, you’ve got other options, says Michael Crossen, Consumer Reports’ mechanic and longtime master technician.I picked up a 2012 Equinox in early August (one of the first shipments). Below, you’ll find detailed instructions for resetting recent infotainment systems in most vehicles from major brands. Then the experts at Consumer Reports’ Auto Test Center put their fixes to the test on our own fleet of test vehicles. We asked automakers to share the instructions they give their own dealerships and service technicians for resetting frozen infotainment systems. You can do it yourself-and we’ll show you how. Kind of like hitting Ctrl-Alt-Delete or selecting “Force Quit” on a computer, a reboot or reset can stop your car’s infotainment system from acting up or even return it to factory default settings. But occasionally, the fix requires resetting or rebooting your car’s infotainment system. Sometimes fixing the problem can be as simple as unplugging your phone from the USB port and plugging it back in, or turning the car on and off again.
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